What is Lumora’s return policy?

We offer 30-day returns from the delivery date. To be eligible, items must be unused, unwashed, and in original packaging with tags attached. How do I start a return? Locate your order number and the email used at checkout. Contact us (see “How do I get in touch?” below) and we’ll send you return instructions. Once your return is received and inspected, we’ll process your refund. When will I get my refund? Approved refunds go back to your original payment method . Please allow 3–5 business days for processing after we receive your return, plus your bank’s posting time (typically 2–5 business days ).

Do you offer a money-back guarantee?

Yes. If you’re not in love with your purchase, you’re covered by our 30-Day Money-Back Guarantee . Return the item in original condition within 30 days for a full refund of the product price. Shipping fees (original or return) are non-refundable unless we’re at fault. Items that show signs of wear, washing, or damage not due to transit may be declined.

How do I get in contact with Lumora?

We’re here to help! Email: support@lumora-brand.com Hours: Monday–Friday, 9:00 AM–6:00 PM (ET) Response time: We typically reply within 24–48 hours on business days. For order-related questions, include your order number so we can assist faster.

ADELIE | Premium turtleneck

Name: ADELIE | Premium turtleneck
Brand: Lumora
Price: 64.99 USD
Availability: InStock

★ ★ ★ ★ ★ (4.8/5.0) based on 1843 reviews

$129.99 $64.99 Save 50%

Free shipping on all orders
Pay safely with Creditcard & PayPal
30-Day Money-Back Guarantee

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In stock, ready to ship
Backordered, shipping soon

Only 6 left in stock

UPDATE: Due to our CLEARANCE SALE, stock is limited! If the 'Add to Cart' button still works, there is still some stock left!

WHERE STYLE MEETS COMFORT — THE ADELIE | PREMIUM TURTLENECK

For those who appreciate texture, this piece has been crafted to perfection. Crafted from a finely twisted fabric, this turtleneck offers a soft and luxurious feel against your skin. Beyond the texture, we've enhanced this piece with herringbone accents, creating a wardrobe essential that feels irresistibly soft. Enjoy the heavenly comfort that envelops you from neck to wrist.

WHY WOMEN LOVE THE ADELIE | PREMIUM TURTLENECK

Feather-soft knit: Cozy warmth with an itch-free feel

Elegant turtleneck: Gently slouchy, breathable neck coverage

Flattering drape: Skims your shape—never clings

Style versatility: Effortless to dress up or down; layers perfectly under coats

Make it yours today—add the ADELIE | Premium turtleneck to your wardrobe before it’s gone.

We are offering free shipping within the United States for all orders.

We ship our packages with a Track & Trace code so you can always monitor your order.

You will receive the Track & Trace code via email within 24-72 hours after placing your order.

If our product does not meet your expectations, you can return it within 30 days upon receipt.

Before returning the goods, please contact our customer service at support@lumorabrand.com and let us know the reason for the return so we can process your request correctly.

Please review our return policy for more information!

Our customer service is available 24/7 to answer all your questions and comments. Whether you need advice on a product or help with an order, we are here to support you.

Don’t hesitate to contact us; we’re happy to help!

Please contact us at: support@lumorabrand.com

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OUR REVIEWS

★ ★ ★ ★ ★ (4.8/5.0) based on 2,877 reviews

"Lumora nails that effortless, polished look. Pieces feel premium, shipping was quick, and the packaging was beautiful."

Ava Santos

"Fantastic experience from start to finish. Sizing was spot-on and customer support helped me with a painless exchange."

Maya Rodriguez

"I get compliments every time I wear my Lumora outfits. Timeless styles that elevate my basics without trying too hard."

Naomi Lewis

“Quality exceeds the price. Clean seams, good drape, and everything arrived exactly as shown online.”

Julia Kim

“Love the brand’s vibe—curated, classy, and reliable. Checkout was smooth, returns are straightforward, and I’ll be back.”

Elise Parker

Money Back Guarantee

30-Day Money-Back Guarantee: Return eligible items in original condition within 30 days for a refund to your original payment method. Final-sale/custom items are excluded, and shipping isn’t refunded unless we’re at fault. Issues on arrival? Email support@lumora-brand.com within 7 days.

Frequently Asked Questions

We offer 30-day returns from the delivery date. To be eligible, items must be unused, unwashed, and in original packaging with tags attached.

How do I start a return?

Locate your order number and the email used at checkout.
Contact us (see “How do I get in touch?” below) and we’ll send you return instructions.
Once your return is received and inspected, we’ll process your refund.

When will I get my refund?

Approved refunds go back to your original payment method. Please allow 3–5 business days for processing after we receive your return, plus your bank’s posting time (typically 2–5 business days).

Yes. If you’re not in love with your purchase, you’re covered by our 30-Day Money-Back Guarantee.

Return the item in original condition within 30 days for a full refund of the product price.
Shipping fees (original or return) are non-refundable unless we’re at fault.
Items that show signs of wear, washing, or damage not due to transit may be declined.

We’re here to help!

Email: support@lumora-brand.com
Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)
Response time: We typically reply within 24–48 hours on business days.
For order-related questions, include your order number so we can assist faster.